At Expat Relocation Relocation we use a team approach to ensure that our clients, and their employees, receive top quality relocation services, moving anywhere in the world. Our “Mobility Team” concept provides the best combination of counselors, specialists and other personnel for each client to ensure that the best solutions are developed for any relocation challenge.
A Expat Relocation Relocation Services Manager (RSM) remains the central point of contact and accountability throughout the entire relocation process. All of our RSM’s are Realtors® and experts in the field. Through the RSM, clients are directly connected to a full complement of support professional including rental specialists, home marketing specialists, expense analysts, transportation specialists, IT liaisons and international experts. The RSM’s primary role is to be an advocate for the transferee, with the following goals:
Each member of the Expat Relocation Relocation team is dedicated to unparalleled levels of service for each client and every transferring family will get the quality time, attention, and access they need for a smooth transition.
Expat Relocation Relocation Supplier Partnerships
Expat Relocation Relocation works with a large network of appraisers, brokers, movers and Realtors® to provide a breadth of quality corporate relocation services to our clients. Every relocation, from New York to California or London to Shanghai, is handled by experts that are part of our network because they are leaders in their field. Our criteria for corporate relocation service providers are below:
Appraisers
Real Estate Brokers
Mortgage Providers
Global Service Partners
Household Goods
Technology Solutions for Corporate Relocation Programs
At Expat Relocation, we enhance our customer service with the best technology available to ensure that our clients get the most out of their corporate relocation programs. Our system allows clients and service representatives to monitor relocation services in real time, which can minimize expenses while enhancing employee benefits – resulting in increased efficiency, reduced relocation costs and high levels of transferee satisfaction.
The Expat Relocation Gateway system integrates all the corporate relocation components that are critical to our clients, transferees and suppliers in order to provide secure, real-time information and reports. The system is a secure and interactive web-based application that gives our clients 24/7 access to important relocation data.
The Client Gateway
The majority of Expat Relocation clients use the Gateway web portal for interactive record keeping, program supervision, online initiations, cost estimating and expense approval. With the Gateway, clients have immediate access to all relocation activities, data, accrued expenses and reporting information. Clients can easily download information for use in common applications, including Excel® and most payroll systems.
The Transferee Gateway
Transferees will have 24/7 access to a customized Transferee Gateway web portal that provides easy and convenient access to the important documents related to their move. In addition to their personal move profile and needs assessment document, transferees can access offer letters, assignment letters, policies and required reporting forms that are organized in a virtual, easy-to-navigate file cabinet.
Expat Relocation relentlessly investigates new ways to integrate superior technology with service delivery, which allows us to create technical solutions that are cutting edge, user-friendly and effice
From individuals and small local businesses to the world’s largest companies, we support all of your immigration needs, all over the world. We get to know you and your goals—and we guide you every step of the way. We are internationally local—with headquarters and offices in the heart of each region and services stretching around the world.
Expat Relocation, provides immigration services globally in coordination with its affiliates around the world.